Terms & Conditions
We are committed to ensure that the product we deliver adds value and trust, and is delivered precisely, subject to the best international production and processing practices, high quality control, including cost-efficiency and delivery precision.
Quality Control
With our integrity, strength and experience, we keep quality as the key focus area in building and sustaining our exports. Delivering quality means safety, environmental protection, reliability and delivering on time. A stringent quality check helps us deliver optimum quality at lowest price and fix precise machine settings and speeds for processing the products. Our technicians follow international quality standards, strictly adhering to SOPs checking for compliance with contract terms and requirements of the destination country. Stemming from confidence in quality control and our in-house expertise, we advise first time clients to appoint a technician to inspect the production and delivery in India (specifically cotton) or to appoint any 3PQC agency to monitor for compliance with quality. This stringent quality control pervades our daily production activities and related business operations and is key to our efforts to deal in products of world-class quality. In addition to our in-house quality control, we accept pre-shipment and post-shipment inspection by 3PQC professional agencies such as SGS/Wakefield for all goods as per client requirements.
Pricing
Our long-term relationships are built on the cornerstones of fairness and trust. It is therefore imperative for us to identify competitive pricing strategies that can enhance existing business relationships, and convert opportunities to new business.
Payment Terms
We insist upon clear, honest and transparent payment terms. Once a contract is committed, our clients typically open a Letter of Credit (LOC) at sight or for 30/60/90 days from a prime international bank or we accept T/T.
Delivery Terms
Our aggressive global growth strategy means that we deliver precision at every level. We help our clients to follow the “just in time” strategy wherein we deliver products in a time bound manner and help reduce costs. We can do prompt shipments as and when required. We deliver shipments on CNF (Cost & Freight) or CIF (Cost, Insurance, freight) or FOB (Free on Board) basis.
Packaging
We source commodities from India and provide them to customers using reliable, world-class and advanced packaging solutions, that are sea or air-worthy. Cotton and its by-products are packed in standard bales wrapped in cotton cloth with PVC belts, continually reducing the occurrence of foreign contaminating matter. We customize leather and sourcing packaging to precision, as per client requirements.
Shipments
We lay great emphasis on meeting shipping schedules and ensure that our quality products are delivered timely to satisfy the demands of our diverse customer base across global markets.Shipments are completed within one month from the order LC date, at times shipped within 10 days for urgent requirements.
Arbitration
We seek to forge long-term relationships with our clients. Hence, we intend to resolve any dispute arising from or in connection with contracted terms through friendly consultations, to the mutual satisfaction of both parties as far as possible. If such a negotiation fails, the customer should apply for arbitration in accordance with arbitration rules effective at the time of application. The arbitration committee comprises a panel of international and highly-knowledgeable experts handpicked from the industry. Arbitration can be applied at ICA (International Cotton Association – Lisbon), Indian council of Arbitration and CIETAC (China International Economic and Trade Arbitration Commission) and others as mutually agreed upon. Their ruling will be final; both parties will be subject to its constraints.